Resilient public services. Security you can evidence.
The shared DATPOL Shield foundation — SOC, NOC, SIEM, XDR/MDR and penetration testing — with the additional needs of Polish public bodies: accountability, log retention, procedures, evidence and support for statutory duties.
Automated monitoring 24/7. Staffing and response follow the agreed SLA.
Protect the existing environment without building a new data centre.
SHARED PROTECTION. INSTITUTIONAL REQUIREMENTS.
Shield for local government. One service, two layers.
Businesses and public bodies need visibility, response and continuity. Public institutions add formal governance and evidence requirements; regulated businesses may face similarly extensive duties.
The technical foundation is shared
SOC + NOC + SIEM + XDR/MDR, IT/OT monitoring, auditing and penetration testing. Use the same protection model with sources, permissions and procedures adapted to each body.
Municipalities and citiesCountiesShared services / CUWSubordinate institutionsMunicipal companies / OT
AUDIT AND IMPROVEMENT
Penetration testing at onboarding and throughout the service.
The initial audit includes a penetration test of the whole agreed network, followed by recurring tests within the service. Automated discovery is combined with manual validation and controlled proofs of concept. Reports include evidence, priorities, remediation, end-of-life equipment and retesting.
Frequency, authorisation, exclusions and methods are agreed in the contract. OT and critical services require an installation-specific safe testing plan; monitoring does not authorise disconnecting controllers.
THE INSTITUTIONAL SERVICE LAYER
Beyond the tools. Responsibility and evidence.
First establish the body’s status, applicable rules and the roles of management, IT, the data protection officer and suppliers. Shield supplies agreed operational and documentary support.
KSC / NIS2
Classification and a duties plan
Support collection of institutional data, sources, risks, contacts and incident processes. Essential or important entity status and deadlines require an individual assessment, including for businesses within the Act’s scope.
Inventory, access control, vulnerability handling and evidence support information security management. Where KRI applies, account for internal security audits at least annually. A technical penetration test does not replace a complete organisational audit.
Agree party roles, data scope, authorisations, confidentiality and processing terms where needed. Document technical findings and support the DPO; the relevant controller retains statutory notification decisions.
Define receipt, analysis, notification and response, deputies, out-of-hours access and approval-required actions. Remote handling, site attendance and service restoration are separately agreed.
Define scope, ownership, permissions and report recipients for each body. Only authorised people receive consolidated views. LCPD can support the project; a new data centre is not a prerequisite.
Prepare technical scope, source lists, test scenarios, acceptance records and exit data handover. The authority approves its procurement documentation under its own procedures.
Reviewed on 29 October 2026. This describes service support, not legal advice or compliance certification. Check legislation, entity status and procurement requirements for the actual deployment. Polish regulatory content does not establish UK compliance.
RETENTION AND ARCHIVING
An event history you can return to.
Design and price retention options of 24 months or longer. Separate fast search from archiving; confirm capacity, log volume, protection and export turnaround before launch.
Sources
Servers, computers, firewalls, routers and network devices.
Analysis tier
Agreed searchable retention, correlation and missing-data checks.
Separated archive
Separate permissions and storage designed around risk.
Exports and evidence
Controlled retrieval, bounded exports and an access trail.
A service parameter and a statutory duty are different things.
24 months is neither every plan’s default nor a duty for every client. For system logs within KRI § 20(4), separate legal retention periods apply, or two years where none are specified. Agree the relevant data categories, periods and archive scope rather than substituting a general NIS2 label. Read the KRI provision
The design covers integrity, encryption and key management, recipients, export controls and a recovery test. Archive separation is not a claim of WORM immutability unless that capability is separately agreed and verified.
An incident has an owner. Every decision has context.
Support notification to the relevant CSIRT and prepare material for an authorised person. There is no promise of automatic submission or of acting for the authority without a mandate.
01Detection
02Analysis
03Classification
04Notification
05Response
06Documentation
07CSIRT support
08Final report
Incident evidence pack
Timeline, sources and timestamps, impact, analytical findings, actions, preserved evidence and open questions. Record how material was collected and handed over.
Decisions and duties
Management, IT and the DPO receive appropriate information. Classification, notification duties, recipients and deadlines follow the circumstances and applicable law. CSIRT reporting and personal data breach reporting are distinct processes.
GDPR: the controller notifies the supervisory authority without undue delay and, where feasible, within 72 hours of awareness, unless the breach is unlikely to risk individuals’ rights and freedoms. A processor informs the controller without undue delay. UODO guidance
DOCUMENTATION AND PROCUREMENT
Specify outcomes. Accept a tested service.
Help prepare technical requirements for a Polish procurement specification and comparable quotations. Separate implementation, subscription, licences, excess log volume, extended retention and out-of-scope work.
Asset and source map
Bodies, sites, criticality, integrations and exclusions.
Responsibility matrix
Contacts, deputies, response approval and supplier roles.
Acceptance and exercise plan
Tests of logs, missing data, detection, escalation and permissions.
Protection documentation
Rules, retention, incident procedures and reporting.
Audit and testing report
Evidence, risks, remediation, EOL, fix owners and retesting.
Exit plan
Exports, open-case handover, access removal and data deletion.
Documents, report formats and formal support are agreed quotation items. Technical material does not replace approval of the specification, legal assessment or the contracting authority’s responsibilities.
Start with the right scope. Then match the funding.
Help describe SOC, SIEM, NOC, audit and testing requirements against a programme’s criteria. Funding decisions and expenditure eligibility remain with the programme authority.
Sources reviewed: 29 October 2026. Check the official call documentation before making a decision.
LCC / FERC 4.1
Local authority partnerships
CPPC lists the third call deadline as extended to 30 November 2026. The programme concerns partnership projects between local authorities, not automatic subsidy for any Shield subscription.
The FERC programme supported local government resilience. It is not presented here as a new open call. For an existing grant, check its agreement, settlement rules and eligible service scope.
A sector programme for eligible water operators. The call has been decided; discuss service alignment with an awarded project rather than a guaranteed new grant.
No funding award, eligibility of a specific item or assessment score is guaranteed. The service may also be funded from the authority’s own budget without waiting for a grant. Current CPPC calls
SOC for local authoritiesContinuous visibility. Agreed response. Clear responsibility.
The shared Shield service
This capability is shared by business and local government. The main offer explains it in detail; institutional coverage adds agreed responsibilities, documentation, retention and acceptance criteria.
Log analysis and SIEMEvents from different systems, one context for decisions.
The shared Shield service
This capability is shared by business and local government. The main offer explains it in detail; institutional coverage adds agreed responsibilities, documentation, retention and acceptance criteria.
XDR and managed detection and responseFrom a device signal to a coordinated response.
The shared Shield service
This capability is shared by business and local government. The main offer explains it in detail; institutional coverage adds agreed responsibilities, documentation, retention and acceptance criteria.
Your infrastructure, our managed serviceImprove protection without replacing the whole environment.
The shared Shield service
This capability is shared by business and local government. The main offer explains it in detail; institutional coverage adds agreed responsibilities, documentation, retention and acceptance criteria.
Municipalities, counties and shared servicesA common standard with separate institutional responsibilities.
Municipal and city offices
Prioritise staff identities, line-of-business systems, records, email and public services. Map local and external dependencies. Escalation includes IT staff, management and the appropriate data protection contacts.
County offices and subordinate bodies
Different sites have different connectivity, suppliers and maturity. Provide an authorised overall risk view while separating data and permissions. Start with critical systems and expand in stages.
Shared services centres — CUW
A shared service can support several bodies when their roles, mandates and responsibilities are explicit. Use separate monitoring and reporting scopes with an authorised consolidated view; a shared platform does not mean unrestricted access to everyone’s data.
Schools, libraries and other institutions
Shared computers, changing users and distributed support require practical maintenance rules. Match coverage to devices and data. Each body’s legal status requires its own assessment even when monitoring is organised jointly.
Municipal companies and OT
Water, wastewater and transport operations need industrial-system awareness. Logging and access observation do not authorise automatic disconnection of controllers. Actions affecting a process require agreement with the person responsible for its safety.
Work alongside local IT
SOC adds analysis, context and agreed incident handling to everyday administration. Local administrators know the applications and processes. Define task ownership and escalation so an incident cannot stall between suppliers.
Deployment and operational acceptanceTest the whole response chain before accepting the service.
01 — Discovery
Identify bodies, sites, system owners and critical services. Review endpoint protection, identity, networks, backups and supplier access. Produce an environment map with constraints and priorities.
02 — Scope design
Agree sources, licences, collectors, retention and processing locations, together with responsibilities, incident classes and response procedures. Separate implementation stages from ongoing service costs.
03 — Pilot
Connect representative resources and check data quality, load and application compatibility. Agree stopping and rollback criteria. Use the pilot result to decide how to expand.
04 — Integration and tuning
Add sources in stages, assign institutional context and tune detection. Each integration needs an owner, tested connectivity and a way to detect interrupted ingestion.
05 — Operational acceptance
Test an alert, out-of-hours contact, escalation, response approval and incident documentation. Confirm decision-makers, deputies and alternative contact channels. Only accepted scope enters routine operation.
06 — Review and improvement
Review reports, new resources, changing risks and procedural updates. Plan expansion from monitoring results and institutional needs, not simply the number of features a platform offers.
SLA and responsibilityMeasurable operational commitments, agreed before launch.
Provider responsibilities
Specify event ingestion and assessment, qualification, escalation, authorised actions and case documentation for the agreed sources. Define how delivery is measured and reviewed.
Different response measurements
Distinguish receipt, start of analysis, notification, agreed action and restoration. Response time is not a guaranteed resolution time for every incident. Values, clocks, measurement methods and exclusions belong in the signed SLA.
Priorities reflect impact
Active attack indicators and loss of critical services need a different path from uncertain signals or planned work. Consider credibility, reach and resource importance rather than an alert colour alone.
Authority to act
Pre-agree when device isolation, account blocking or communication restrictions are permitted. Record sensitive exceptions, approvers, deputies and the procedure when contacts cannot be reached.
The authority retains its decisions
The provider fulfils the delegated operational scope. Management retains decisions on risk, organisation and required notifications. A service contract does not automatically transfer statutory duties or responsibility for the entire environment.
Terms to confirm
Confirm staffing and out-of-hours escalation, subcontractors, confidentiality, processing locations, personnel access, retention, additional work and exit arrangements before launch. Include these in procurement documents.
Procurement preparation materialsComparable proposals and testable acceptance criteria.
Prepare an initial inventory
Estimate computers, servers, identities, sites and bodies. Identify protection, firewalls, email, directory services and backups. Initial discussions need ranges and technologies, not passwords, raw logs or residents’ data.
Describe outcomes in the specification
Include sources, availability, detection tests, response, documentation and reporting. Address migration, licences, retention, permissions and exit. Acceptance criteria must be testable; integration scope needs verification.
Questions for a supplier
Who handles alerts out of hours? How is missing telemetry detected? Which actions are pre-authorised? Where is data processed and who can access it? How do evidence handover, SLA disputes and termination work?
Compare total costs
Separate setup, subscription, licences, excess log volume, extended retention and out-of-scope incident work. Ask about new bodies and data exports. A starting price alone is not the total cost of the chosen service.
Acceptance checklist
Verify event receipt and timestamps for every source, missing-data alerts, a test detection and escalation. Include reporting access, contact lists and documentation handover in acceptance.
Printable working brief
Use the brief below to gather requirements and acceptance criteria. Adapt it to the authority; it is not a complete tender specification or legal assessment.
NOC — infrastructure availabilitySOC investigates threats; NOC monitors service operation.
The shared Shield service
This capability is shared by business and local government. The main offer explains it in detail; institutional coverage adds agreed responsibilities, documentation, retention and acceptance criteria.
Correlate identity, device and email logs. After context checks, terminate sessions, block or reset access only within the agreed mandate. Requires suitable logs and response permissions.
Suspected ransomware
Review device, server and account telemetry. Isolation, evidence preservation and recovery follow the procedure. Requires working telemetry, authority to isolate and independent backups.
Supplier access outside a maintenance window
Check the VPN identity owner, work schedule and administrative audit trail. Escalate or restrict the session within the mandate and document actions.
Missing logs
Treat missing data as lost visibility. Check the source, collector, delay and connectivity; document the gap and restore ingestion within the agreed scope.
DATPOL SHIELD / LOCAL GOVERNMENT BRIEF
Prepare for the scoping discussion.
Complete, then print or save as PDF. Fields remain in this browser tab only: they are not stored on the server or sent automatically. Do not include passwords, residents’ data or incident details.
Acceptance checklist
A working document for the authority to adapt; not a completed tender specification or legal assessment.
The Shield calculator is an initial budget estimate. A local government quotation also considers log volume, retention, integrations, licences, coverage hours and the number of bodies. LCPD can be part of the project, but a data centre build is not a prerequisite.